Senior UX Designer
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At MoEngage, we’re building the world’s most trusted customer engagement platform for the mobile-first era—trusted by Fortune 500 companies and fast-growing digital-first brands alike. Every month, our platform powers 80 billion messages to 2 billion consumers across 35+ countries, enabling businesses to deliver hyper-personalized, AI-powered experiences across web, mobile, email, SMS, and more.

Our vision is clear: help customer-obsessed marketers and product owners connect with users in smarter, more meaningful ways. That’s where you come in.

We’re looking for a Senior UX Designer who understands the user like no one else—someone who combines deep empathy, creative problem-solving, and a data-driven design approach to craft exceptional, user-centric experiences. You’ll use insights, AI-driven capabilities, and emerging tools to create intuitive products that delight users.

And you’ll be joining a creative, collaborative, and fun-loving design team—a group that values curiosity, experimentation, and supporting each other’s growth while producing world-class work.

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What You’ll Do:

- Collaborate closely with Product, Engineering, and UX Research to define product strategy and deliver elegant, user-centered solutions.
- Own the end-to-end design process—from ideation and prototyping, to user testing, to production-ready designs.
- Apply data-driven design methodologies—leveraging both qualitative insights and quantitative analytics when making design decisions.
- Conduct and synthesize user research through interviews, usability testing, card sorting, affinity mapping, and data analysis.
- Design impactful and scalable user interfaces for web, mobile, and enterprise platforms.
- Present and communicate research findings, analytical insights, and design rationale to cross-functional teams.
- Integrate and experiment with emerging AI-based design and research tools to enhance efficiency and personalization.
- Contribute to and evolve the MoEngage Design System for brand consistency and scalability.
- Engage in team design critiques, sharing feedback openly to elevate the collective quality of our work.
- Contribute to a vibrant, creative team culture—sharing inspiration, encouraging experimentation, and making the design process enjoyable and collaborative.

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Who You Are

- Experience: 4–8 years as a Product/UX designer with a portfolio showing user-centered solutions for end users and business applications.
- Education: Bachelor’s or Master’s Degree in Design, Specialization in HCI, Human Factors, Visual Communication or related discipline.
- Skills:
- Strong mastery of data-driven design principles, blending research insights with analytics
- Familiarity with emerging AI-based tools supporting design, research, and prototyping
- Experience designing scalable, enterprise-level products (bonus for marketing automation expertise)
- Excellent communicator with strong verbal and written storytelling skills
- Ability to plan well, set and meet deadlines, and deliver delightful results
- Passion for creative collaboration and contributing to a positive team culture
- Bonus: Motion design skills and/or advanced user research proficiency

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Why MoEngage

- Work alongside smart, passionate people handling over a billion messages each day
- Join an award-winning company recognized in the Gartner Magic Quadrant, G2 Reports, and by Battery Ventures as one of the Highest Rated Private Cloud Computing Companies to Work For
- Be part of a culture that values ownership, experimentation, creative energy, and fun while pursuing design excellence

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Ready to design the future of customer engagement—and enjoy the journey while doing it?
Apply now and help us create products our customers truly love.