UX Designer
Unison Home Ownership Investors
About the role:
This is a hybrid position with the requirement of 3 full days in our Omaha, NE office.
As a UX Designer your mission is to create an intuitive, compelling digital interaction for the property owner that results in higher conversion rate of visitors to leads and from leads to opportunities. Additionally, you will focus on internal system design to optimize the user experience for our Mortgage Loan Originators, Underwriters and Loan Processors to move applicants from submission to funding as efficiently as possible.
Responsibilities:
- Learn about equity sharing agreements, Unison’s products and alternative financing options in the marketplace and use these details to begin creating a winning user experience strategy.
- Build relationships with UI Designer, Marketing, Sales, Operations, Product Development, Product Management and Engineering team to understand their pain points, evaluate our performance indicators to establish a foundation for data driven decisions.
- Assess tools to determine the best approach to gather user feedback to make more data-informed design and experience decisions.
- Establish market and user research practices.
- Establish, measure and analyze key performance indicators to improve the customer experience.
- Work with Mortgage Operations to revise the internal systems to make the system more efficient and user friendly.
- Work with UI Designer to establish a user-centered design methodology
- Develop strong understanding of user personas and their experience preferences
- Use research data to make experience changes and suggest interface changes
About you:
As a UX designer, you have enthusiasm for working in a demanding, fast-paced environment while bringing passion for extraordinary user experiences. You enjoy collaborating with your peers and stakeholders to create the best experience possible. You exemplify Unison’s values and will help establish a culture of data-driven decisions.
- 5+ years of UX Design experience with a focus on adaptive web design
- Experience with prototyping using design tools such as Figma or other equivalent tools
- Experience running and analyzing usability tests with a user testing tool such as UserTesting, Maze, Userlytics, etc.
- Analytical and creative designer who is able to use data to understand the underlying needs of the system user and solve complex experience challenges.
The following are desired, but not required experience:
- Mobile native design
- CSS, HTML and JavaScript coding skills
- Digital Mortgage application, loan origination systems
- Familiarity with Content Management Systems such as Contentful
- A bachelor’s degree in a human-computer interaction, human factors or computer science
We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Why join us?
The Unison team draws on a deep and wide range of talent across several disciplines. Visionaries in investment management, product development, and financial technology are joined by innovative real estate and consumer finance experts creating a unique culture.
Perks of the Unison employee include: competitive salaries, 100% paid medical and dental benefits, generous PTO policy, paid parental leave program, and fantastic downtown SF and Omaha locations, as well as being an integral part of a well-funded market leader with incredible momentum.
About us:
Unison is a San Francisco-based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through the Unison Agreement, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Facebook, Instagram, LinkedIn, Twitter and YouTube.
The last few years have been record breaking for Unison. We expanded our offering to 30 states, surpassed the $5B mark in real estate investments and partnered with over 7K customers through our HomeBuyer and HomeOwner programs. This tremendous growth was recognized by the Deloitte Technology Fast500 awards two years in a row as well as being included in the most recent Forbes Fintech50.
Unison provides equal employment opportunity to all individuals regardless of their race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by state, federal, or local law.