Your Opportunity

At TraceLink, we’re building the world’s leading digital supply chain platform to help ensure every patient gets the medicines they need, safely and on time. We’re looking for a Senior Program Manager to lead and improve our end-to-end Product Development Lifecycle. You’ll partner with teams across Product, Engineering, Architecture, Operations, Security, and more to bring innovative cloud-based solutions from concept to release and beyond.

This role is about influence, collaboration, and execution. You’ll be at the center of complex programs, ensuring on-time, high-quality delivery while helping TraceLink scale globally.

What You’ll Do

• Lead cross-functional planning, execution, and release management for enterprise software solutions.

• Track and communicate project progress, risks, and dependencies to senior leadership.

• Ensure predictable, high-quality releases by coordinating across Product, Engineering, UX, Cloud Operations, and other teams.

• Identify and mitigate risks, improve processes, and implement strategies for faster and safer delivery.

• Document and standardize best practices while coaching teams on adoption.

• Build strong relationships with stakeholders to align priorities and deliver measurable business value.

What We’re Looking For

• Bachelor’s degree in Business, Engineering, IT, or related field.

• 5+ years of program management experience in a technical environment.

• Strong understanding of SDLC, agile and traditional methods, and enterprise software delivery.

• Proven ability to lead large, complex programs from inception through rollout.

• Excellent communication, documentation, and presentation skills.

• Strong problem-solving mindset and ability to balance structure with agility in a fast-paced environment.

Leadership Attributes

• Execution: Delivers results under pressure, removes obstacles, and drives measurable outcomes.

• Emotional Intelligence: Builds motivated, engaged teams and fosters collaboration across a global matrix.

• Critical Thinking: Applies systems thinking and disciplined approaches to solve problems and scale processes.

Preferred Skills

• PMP or Agile certification.

• Familiarity with Atlassian tools (Jira, Confluence).

• Experience with GxP in life sciences.

• Working knowledge of modern software platforms.

At TraceLink, you’ll be part of a mission-driven team tackling one of the biggest challenges in healthcare: eliminating counterfeit drugs and strengthening the supply chain. If you’re motivated by impact and thrive in a collaborative, high-growth environment, we’d love to talk.