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TraceLink is looking for a specialist to be part of a dynamic and growing HR Team! This person will have dual responsibilities towards the Learning & Development function, as well as support HR Operations activities. We delivered Skills Training and Management training to over 450+ people in 2022, more than 650+ employees in 2023, and are looking to expand even further in the coming years! Come be part of our growing company and HR Team!

Primary Responsibilities

L&OD On-site support for Pune & Mumbai

• Act as a key point of contact for all professional and leadership development requests from our APAC locations including Pune, Mumbai and Singapore.
  • Creating content to facilitate based on requests and subject matter
  • Facilitating content that is in-house
  • Screening and acting as a main point of contact for any vendor-facilitated training
• Admin access for maintenance of Workday Learning LMS.
  • Updating Course detail
  • Adding new course offerings
  • Being a first-line of support for subject matter experts from across the business with elevated access when they want to post / share content.
  • Creating and highlighting learning paths based on E-Learning content from Go1
  • Includes admin support for QuestionMark testing platform*
• Admin access for SurveyMonkey
  • Support the team in the creation and distribution of surveys as needed
  • Report out on survey results to their respective owners / subject-matter experts
• Act as support for Peakon (employee engagement) system including the frequency of survey being distributed and managing the number of questions each survey round.
• Shared ownership of the Annual Performance Management process conducted through Workday.
• Support of any and all internal employee communications as it relates to HR and L&D activities.

Ownership of Intranet Page & Workday Help

• Administration of multiple pages for our PeopleLink (intranet) page and Workday Help.
• Working with the owners for each page and making regular updates based on changes in the organization, upcoming events, and other important announcements.

HR Administration & Workday support

• Support the onboarding process as required, which may include connecting with new hires over email, ensuring documents are completed in line with requirements in a timely manner, keeping the team up to date on progress. Accurately input into Workday as required to support employee lifecycle
• Provide leaver documentation
• Support transition of HR policy and information content to Workday and update self-service knowledge bank
• Manage reference & other letter requests
• Add employee documentation to workday to transition to paperless files and keep updated as needed
• Add hoc requests as needed (e.g. send out compliance forms)

Minimum requirements:

• Prior experience with Workday
• Exceptional verbal and written communication skills
• Strong skill with PowerPoint, Microsoft Word and Adobe
• At least 2+ years facilitating or presenting in a training capacity

• Strong ability to manage and report on data
• High level of initiative and attention to detail
• Ability to work efficiently to meet demanding deadlines in a fast‐paced environment
• Ability to prioritize multiple tasks and execute them independently
• Customer-focused attitude, with high level of professionalism and discretion