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Sales Director - MINT



Sales & Business Development
Wilmington, MA, USA
Posted on Thursday, January 11, 2024

Company overview:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.


As Regional Sales Director you will manage a team of Sales Executives to drive revenue growth through acquisition of new customers. Your team sell supply chain products including MINT (Multi-enterprise Information Network Tower).

Reporting to the Americas Sales VP, you will have a high degree of autonomy. As TraceLink’s product suite is continually evolving to cover a wider set of supply chain business challenges, this role would be well suited to an adaptable person with a growth mindset.


  • Develop and execute on a customer acquisition strategy to generate accelerated annual growth in revenue and bookings

  • Manage and motivate a team of experienced Sales Executives selling supply chain solutions to the pharmaceutical industry.

  • Develop and maintain high level solution knowledge including MINT, Track & Trace; Supply Chain digitalization; and Predictive Analytics.

  • Generate growth for MINT and other innovative solutions

  • Create and implement individual account plans to help move each account through the sales cycle from research to close including RFP response preparation and submission

  • Attend conferences and establish necessary partnerships to secure new business.

  • Present results in QBR and complete accurate forecasting of the business in a timely manner.

  • Work with customers and internal teams such as Sales Ops and Marketing to develop and deliver program proposals that meet customers’ specific needs.

  • Support team members to a successful close, coaching on sales techniques and methodologies to unblock situations, and assume lead when necessary.

  • Lead and coordinate contract negotiations for a successful close.

  • Support the development of a healthy culture that retains key employees and encourages professional development


  • 10+ years sales experience with a software or SaaS solution.

  • 5+ years managing a sales team.

  • Bachelor’s degree or compensatory experience.

  • Proven track record of increasing revenue.

  • Ability to present complex topics to C-Suite and Supply Chain/Procurement/Finance/Compliance/IT leaders.

  • High-level communication in executive summaries/RFPs/internal projects/customer meetings/etc.

  • Strong analytical skills and ability to unstick customer and internal issues.

  • Ability to work autonomously and handle multiple priorities

  • Driven and adaptable. As an evolving company you will need to handle new internal and customer situations.

  • Competence with Salesforce, Sales Navigator, MEDDIC

  • Willingness and ability to travel internationally

  • You can regularly work in our Wilmington (MA) office.