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The Role:

As Mid Market Account Manager, you will be responsible for TraceLink's fast growing and high potential mid size customers. You will be responsible for the growth strategy of your region. By building trusted relationships with existing customer contacts nd aligning your account’s vision and priorities to TraceLink’s products, you will achieve your own renewal and upsell goals. You will collaborate with Marketing and Business Development to coordinate your sales tactics and strategy, and you will work collaboratively with a solutions consultant to present and demonstrate TraceLink’s solutions and to propose the differentiated value of partnering with TraceLink.

We need high energy, team oriented, driven sales talent with exceptional communication skills, strong customer focus and remarkable drive willing to learn and grow within our sales organization. This role is an integral part of our sales organization where you will be managing the entire sales process from initial outreach through contract negotiations. You will be responsible for the success of an assigned patch of existing account where you will have direct involvement in building a growth strategy. You will leverage our defined sales process to discover and define target account needs and map those to the TraceLink offerings.

Responsibilities

• Meet and exceed quotas as assigned by sales management

• Define sales strategies working collaboratively with sales team and management

• Ensure high Customer retention and plan for our customer growth

• Renew existing customer relationships

• Support and handle customer requests to increase retention rate

• Build and execute a sales plan to achieve revenue targets on a quarterly basis

• Execute customer centric meetings, presentations and product demonstrations both virtually and in person with key decision-makers and influencers

• Develop high impact proposals which articulate TraceLink’s differentiated solution, market leadership, and unique value as a partner

• Create a Dem Gen activities plan leveraging also SDR and Marketing team. You will have direct responsibility in executing and engaging in DEM GEN activities with your account base.

• Manage and document sales pipeline including forecasts, prospect details, current opportunities and future planned activities

• Work collaboratively with other team members to share information, expertise and market feedback

Qualifications:

• 2-4+ years sales experience (inside or outside sales) or 2-4+ years customer success management/renewal

• Strong Business acumen

• Previous sales experience in a SaaS and/or Cloud software environment and able to demonstrate building and executing of a sales plan to achieve target

• Ability to work both independently and as a part of the TraceLink team

• High proactivity, independence and drive in coordinating your job and achieving your results

• Demonstrated understanding of and success in the sales life-cycle: prospecting, qualifying, overcoming objections and closing sales

• Outstanding verbal, written, organizational, and interpersonal skills

• Ability to perform in a fast-paced, challenging and dynamic startup environment

• Experience utilizing sales CRM tools such as Salesforce.

What’s in it for you?:

• A competitive salary and commission structure plus benefits and share options

• An opportunity to learn and grow: a LinkedIn training account, annual tuition budget, inclusion in stakeholder meetings

• Flexibility to draw your own career path in whichever path suits you best, with support from the Sales organization.

• Being part of a collaborative, super friendly, and winning team