Companies you'll love to work for

The Associate Manager in Security & Facilities will collaborate with the Workplace Experience & Real Estate team to ensure safe and efficient operations across all Toast facilities. This role focuses on maintaining daily security procedures, managing vendor partnerships, and communicating effectively with employees.

Responsibilities:

• Manage vendor relationships with Convergint Technologies, Brivo, Eagle Eye Networks, AlertMedia,
• Oversee operations of the Brivo Access Control System, conducting audits and updates.
• Monitor Eagle Eye Network cameras and review footage as needed.
• Administer AlertMedia for emergency communications.
• Update and understand the Toast Escalation SOP.
• Coordinate and communicate emergency protocols to regional teams.
• Develop and enforce global security policies and procedures.
• Support Employee Relations with incident follow-ups and reporting.
• Conduct quarterly audits on building security systems.
• Develop health and safety standards with regional leads.
• Perform regular risk assessments and create mitigation plans.
• Implement training programs on CPR/First Aid, de-escalation, emergency response, and civil unrest preparedness.
• Develop global travel protocols focusing on security.
• Update and communicate visitor protocols to Toast employees.

Requirements:

• 3-5 years of experience in security/emergency preparedness and facility management.
• Experience in vendor procurement and relationship management.
• Basic knowledge of security system software and hardware (Brivo is a plus!)
• Previous experience in emergency preparedness, crisis management, and safety training.
• Strong attention to detail with problem-solving and communication skills.
• Ability to manage time effectively across multiple global locations.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.