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Program Manager, Sustainability & ESG



Remote · United States
Posted on Thursday, January 25, 2024

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our Sustainability & Environmental Social Governance (ESG) team leads development and execution of sustainability and ESG initiatives at Toast. Our efforts with ESG are designed to build resilience and sustainability into our company, in the restaurant industry, in communities and throughout our broader ecosystem.

The ESG team guides our company’s overall sustainability strategy and ESG disclosures, including our climate strategy, greenhouse gas inventory, and waste reduction initiatives, as well as ESG reporting. Toast’s efforts are championed and executed by our executive ESG Leadership team and cross-functional ESG Committee. Check out our 2022 Annual ESG report HERE!

About this roll* (Responsibilities)

  • Manage the production of our next ESG Report, including content development
  • Manage the development of our greenhouse gas inventory in partnership with our external consultant
  • Assess and recommend areas of opportunity based on industry ratings standards and stakeholder expectations
  • Prepare responses for ESG ratings surveys
  • Research and recommend strategies to achieve climate and ESG goals
  • Lead project management efforts to keep partners informed of progress and challenges, maintain timelines to milestones and deliverables, and look ahead to anticipate what’s needed and adapt accordingly.

Do you have the right ingredients*? (Requirements)

  • Bachelor’s degree or higher with 5+ years of related experience.
  • Experience managing and conducting a Greenhouse Gas (GHG) inventory.
  • Experience managing, compiling, and/or drafting ESG and sustainability reports, and familiarity with ESG frameworks and ratings.
  • Excellent project management skills with experience keeping projects on track, on time, and moving with ease and efficiently.
  • Excellent communications skills (written and verbal) with the ability to share information in a concise way and keep partners accountable for deliverables.
  • Keen attention to detail, especially surrounding quantitative and qualitative data.
  • Ability to take initiative, provide guidance, listen, ask questions, share unique point of views, and work collaboratively.
  • Ability to thrive in a fast-paced, ambiguous, and virtual environment, while working independently and remotely.
  • Flexibility to re-prioritize or employ a different approach as needed.
  • Demonstrated passion for the role that businesses can play in fostering a more sustainable and equitable restaurant industry and world.

Special Sauce* (Nice to Haves)

  • Experience and comfort working in Google docs, sheets, etc.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at

*We love a great bread/food pun



The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$80,000$128,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!