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Program Manager, Provider Directories



Denver, CO, USA · Remote
Posted on Saturday, May 25, 2024

About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

About the Role

Interested in strategy, operations, and product development in a fast-paced entrepreneurial environment? Join SonderMind's Enterprise Solutions team as we build and scale new go-to-markets and strategic partnerships. You'll be a critical part of the company’s strategic growth plan, leading implementation of marketing efforts specifically on provider directories.

As the Directories Lead, you’ll step into import projects as we test new channels and scale successful test. Your role will be instrumental in continuing the success of these efforts and launching new projects as they become operational You’ill be working with cross-functional teams, interfacing with team leadership, and collaborating closely with our partnerships team.

Essential Functions

  • Lead day to day management of multiple provider marketing functions
  • Manage and optimize accounts with major provider directories, e.g., Psychology Today, WebMD, Zocdoc
  • Lead cross-functional team members to deliver on expansion and growth for the business through these channels
  • Identifies product, process, people interventions to improve performance
  • Work closely with Partnership team to develop and execute Directories strategy
  • Report progress to executive leadership at a regular cadence

What does success look like?

  • Stepped in and managed current projects to success at scale
  • Identified issues, developed actions to resolve, and implemented solutions to meet targets
  • Provided day-to-day project management and administration for key initiatives
  • Successfully optimized marketing and communications for directory channels
  • Measured and reported on performance and trends
  • Ensured successful execution of new projects within budget while meeting targets

Who You Are

  • Self-starter excited about working at a fast-paced startup
  • You’re intellectually curious and naturally pull the string until you find the answer
  • Ability to communicate and present to senior managers and external stakeholders
  • Comfortable with ambiguity
  • Use data to inform your decisions and confirm hypotheses
  • Strong project management, time management, and cross-functional coordination skills
  • Have scaled new initiatives and take projects from 0-1

Our Benefits

The anticipated salary rate for this role is between $85,000-100,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

  • A commitment to fostering flexible hybrid work
  • A generous PTO policy with a minimum of three weeks off per year
  • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
  • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
  • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
  • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
  • Travel to Denver 1x a year for annual Shift gathering
  • Fourteen (14) company holidays
  • Company Shutdown between Christmas and New Years
  • Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.