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Job Description

Vertex Pharmaceuticals is looking to hire a Senior Manager, North America Training and Development professional to join the Field Force Excellence (FFE) Team on a full-time basis. The Senior Manager will report to the Associate Director of Field Force Excellence, and will work cross-functionally to develop and deliver commercial training programs to enhance the skills, knowledge, and competencies of our US Pain Commercial Field teams.

*Key Responsibilities

• Execute and enhance onboarding training programs to ensure that new members of the US Pain Commercial Field teams are trained, certified experts in Vertex products, processes and education
• Develop, implement and facilitate training programs and workshops that improve the competency levels of our field teams
• Become a Pain product and disease state expert
• Manage the processes associated with the Communications Review Committee (CRC)
• Support procurement and strategic sourcing, vendor management activities, and budget management
• Identify and engage internal or external experts, as appropriate, to deliver topic-specific expertise
• Design and deliver thoughtful in-person, virtual and on-demand learning experiences that are reflective of best practices in adult learning principles
• Develop metrics and performance measures, reporting and analysis to meet business needs
• Support the development of cross-functional US Commercial training workshops and programs, including product launch, New Hire, POA, and national business meeting
• Continuously seek and support new approaches, practices, and processes to improve the efficiency of training services offered
• Perform other duties as assigned
• Travel requirements for this role include potential travel in the US and Canada which may be 15-20%.

* Qualifications/Skills

• Bachelor’s Degree required
• 4+ years of experience in the pharmaceutical/biotech industry
• 1+ years commercial training experience in field or training role preferred
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Demonstrated ability to manage multiple projects that require collaboration across functional areas
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; a positive, team-focused approach is essential
• Experience with and ability to use Microsoft Office and associated tools (Word, Excel, PowerPoint)
• Ability to travel as needed

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