If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Salesforce Product Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on!

What’s Rippl?

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.

We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.

Our Mission

The Rippl Mission is to enable more good days for those living with dementia and their families.

Our Core Values

At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.

We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it.

We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works.

We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.

We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.

We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve.

Join the movement

We’re looking to find other changemakers who are ready to join our movement.

The Role:

The Salesforce Product Manager will serve as the strategic owner of Rippl’s Salesforce platform, ensuring it meets the needs of our Growth, Partner Success, Clinical, and Operations teams. Reporting to a senior product leader, this role will translate business needs into a clear Salesforce roadmap, define priorities, and work closely with Salesforce Administrators, developers, and business stakeholders to deliver impactful solutions. This is a hands-on, cross-functional role ideal for someone who thrives at the intersection of business and technology and is passionate about using systems to improve healthcare delivery.

Essential Functions:

• Own and manage the Salesforce product roadmap, ensuring alignment with business priorities and user needs.
• Partner with internal teams (Growth, Partner Success, Clinical, Operations) to gather requirements, define user stories, and prioritize enhancements.
• Collaborate with Salesforce Administrators and developers to ensure timely delivery of features, automations, and integrations.
• Conduct user research, testing, and feedback sessions to improve adoption, usability, and workflow efficiency.
• Define and track KPIs to measure Salesforce performance, adoption, and business impact.
• Create and maintain clear product documentation, including requirements, process flows, acceptance criteria, and release notes.
• Coordinate communication and change management around new features, including training and release updates for business users.
• Ensure product decisions support compliance with healthcare regulations and data privacy requirements.

Qualifications

• Bachelor’s degree required; technical, business, or healthcare-related field preferred.
• 4–7 years of experience in product management, Salesforce administration, or Salesforce product ownership.
• Demonstrated ability to translate complex business needs into scalable Salesforce strategies, roadmaps, and workflows.
• Strong experience leading cross-functional teams, influencing stakeholders, and prioritizing initiatives to maximize business impact.
• Proven ability to measure and report on adoption, ROI, and operational efficiency of CRM systems.
• Excellent analytical and problem-solving skills, with a focus on strategic planning, process improvement, and change management.
• Ability to partner with technical teams (Administrators, developers) without performing day-to-day configuration, guiding system decisions through business objectives.
• Passion for leveraging technology to transform healthcare delivery and drive measurable outcomes for patients, caregivers, and operational teams.
• Preferred: Familiarity with SFDC development paradigms (Lightning/Apex components, new object configuration, etc.)

What’s in it for you

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity to work from home
• Competitive compensation
• 401(k) plan with a company contribution
• Equity in the form of stock options
• Medical, Dental and Vision coverage for you and your family
• Life insurance and Disability
• Remote Work stipend
• Generous Paid Time Off

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.

Role: $99,000 - $130,000 depending on experience

Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation.

We are going to make some very big waves starting with a small Rippl - come join us!