Fraud Specialist
Prosper Marketplace
This job is no longer accepting applications
See open jobs at Prosper Marketplace.See open jobs similar to "Fraud Specialist" F-Prime Capital Partners.Accounting & Finance
Phoenix, AZ, USA
Posted 6+ months ago
The Role
Prosper is seeking smart, energetic professionals to join our Fraud Team. We are rapidly growing our business and are seeking an individual to help build a best-in-class fraud process. Must be extremely detail oriented.
Problems You Will Solve
- Review and analyze fraud cases across multiple products, including credit cards, lending and home equity products.
- Conduct detailed investigation and analysis of collected information from multiple sources (i.e. database records, KYC documentation, external search engines and open-source websites) to determine level of risk associated with suspicious transactions, applications, and account activity.
- Engage with customers via phone and/or email to verify application details and/or review transaction activity for accuracy and legitimacy.
- Make critical decisions on case resolution and actions, including account closure, and/or law enforcement engagement recommendations.
- Identify patterns and trends in fraudulent activity to develop actionable insights and recommend preventive measures.
- Monitor and utilize fraud detection tools, machine learning model scores, and alert systems to detect potential fraud in real-time.
- Work closely with internal teams, including risk management, operations, compliance, and customer service, to resolve fraud cases efficiently.
- Communicate investigation findings and outcomes clearly and concisely to relevant parties, including senior management.
- Maintain detailed records of investigations, findings, and resolutions in compliance with regulatory and internal standards.
- Ensure all investigations comply with applicable laws, regulations, and internal standards, including Fair Lending and Fair Credit Reporting Acts.
- Support leadership for audit and compliance reviews by providing detailed documentation and insights into fraud cases and trends as needed.
- Contribute to the development and enhancement of fraud policies and procedures for credit card, lending ad home equity products.
- Participate in monthly reviews of fraud controls, processes, and systems to identify gaps and areas for improvement.
- Stay informed and aware of emerging fraud schemes, industry best practices, and regulatory requirements to strengthen fraud investigation measures.
- Test and provide feedback on fraud detection strategies to enhance their effectiveness.
About You
- Strong attention to detail and critical thinking to drive judgement based problem-solvingthrough analytical thinking.
- Knowledge of fraud detection systems and tools, such as LexisNexis, Emailage, ThreatMetrix, Sentilink.
- Familiarity with credit card and lending industry regulations and practices.
- Excellent communication skills to include verbal and written documentation of customer interactions and investigation findings.
- Able to work independently with limited supervision in a professional, proactive, and solution-oriented manner to support business objectives.
- Positive and able to thrive in a dynamic and fast-paced hybrid environment.
- Advanced experience reviewing documents for authenticity
- Detail-oriented with a focus on accuracy and thoroughness in investigations.
- 1+ years’ experience in financial services industry
- 1+ years’ experience as fraud analyst or investigator is a plus
What We Offer
- The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
- The opportunity to work in a fast-paced environment with experienced industry leaders
- Flexible time off, comprehensive health coverage, competitive salary, 401(k) employer match, paid parental leave
- Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
- A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts through Perkspot
This job is no longer accepting applications
See open jobs at Prosper Marketplace.See open jobs similar to "Fraud Specialist" F-Prime Capital Partners.