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Senior HR Project Manager

OTA Insight

OTA Insight

People & HR, Operations
Ghent, Belgium
Posted on Monday, June 17, 2024

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

What you will do

You will play a pivotal role in enhancing HR processes, be the owner of the project roadmap within the Talent Enablement team, drive key people projects in collaboration with the HR Business Partners & L&D Manager, be a partner to align our Talent Enablement projects with organisational goals, and are involved in the change & communication process. Your expertise will contribute to the overall effectiveness, efficiency, and strategic impact of our HR function.

Where you will have impact

HR Transformation Strategy: Collaborate with People & Talent leaders and Talent Enablement Team to develop a comprehensive HR transformation strategy that aligns with the organisation's objectives. Identify opportunities for improvement and innovation in HR processes, systems, and practices.

Employee experience enhancement: Drive and align initiatives to enhance the overall employee experience, such as engagement programs, wellbeing strategy, and diversity and inclusion initiatives. Foster a culture of continuous improvement and employee engagement within the HR function.

Support building a culture of high performance: Design and implement performance management strategy, ensuring alignment with the Growth Framework, organisational goals, company values and HR strategies in alignment with the Director, Talent Enablement. Collaborate HR Analytics to gain insights into performance trends, identify areas for improvement, and make data-driven decisions and with HR Business Partners involved in performance management activities to take action

Project Planning and Execution: Develop comprehensive project plans, including scope, timelines, milestones, and resource allocation. Effectively manage project execution, ensuring adherence to project goals, timelines, and budgets. Identify and mitigate risks, and proactively resolve project-related issues. Prepare regular status reports for project sponsors, HR leadership, and other relevant stakeholders. Provide timely updates on project risks, issues, and mitigation strategies.

Change Management: Develop and execute change management plans to support HR transformation initiatives. Effectively communicate changes to stakeholders and guide employees through the transition, ensuring their understanding and engagement

Process Analysis and Redesign: Evaluate existing HR processes, identify areas of inefficiency or redundancy, and develop strategies to streamline operations. Lead the redesign and implementation of optimized HR processes, ensuring alignment with best practices and organizational goals.

HR Technology Implementation: Oversee the implementation of HR technology solutions, such as an HRIS, talent management platform, or data analytics tools. Collaborate with IT and other relevant teams to ensure successful integration and adoption of new systems.

About our team

Joining the HR team means you'll be working alongside some of the best in the business. We are a dedicated group of professionals who empower our organization to attract, retain, and develop top talent while fostering a diverse and inclusive culture of excellence across the globe. Our team, driven by data and guided by scalable, lean processes, is committed to delivering on our promises. We support each other in every endeavor and maintain a spirit of humility in all we do.

Who you are

  • Proven experience in Talent Management, HR transformation topics, process redesign, and change management
  • Excellent stakeholder management skills and communication & presentation skills that drive clarity, structure, action, accountability and alignment within the Talent Enablement team and wider organisation.
  • Capabilities to inspire and guide the HR team through transformational change and ability to influence and engage stakeholders at all levels.
  • Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously
  • Profound interest in HR technology solutions, such as HRIS, talent management, or analytics systems
  • Strong analytical and problem-solving abilities, with the capacity to leverage data to drive decision-making

What’s in it for you

  • A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
  • Flexible time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
  • A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
  • Workshops and frameworks that help employees realise their full career potential
  • A mandate to operationalize and democratise research through tools, training, and processes
  • The opportunity to shape the products that more than 85,000 users rely on worldwide
  • A a mobility approach that fits your personal life, with a mobility budget or company car
  • Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs
  • Private pension funding through group insurance
  • A compensation that values your work and which we will proactively keep competitive
  • A referral bonus scheme when you bring new talent to our #bestteamever!

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.