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Customer Marketing Manager



Marketing & Communications, Customer Service
San Mateo, CA, USA
Posted on Friday, April 19, 2024

Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don’t just make software.

We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set a new standard for innovation in healthcare.

As we continue to grow, we seek a motivated and detail-oriented Customer Marketing Manager to join our expanding marketing team to work closely with our Enterprise and Strategic Sales organization.

You will…

  • Collaborate with our customers to execute joint marketing initiatives by aligning with Sales, Product Marketing, Growth Marketing, and PR

  • Develop bespoke marketing campaigns to showcase how our customers are driving change and transformation in healthcare

  • Partner with Sales to build and execute a strategy to regularly inform existing customers of new products, solutions, value propositions, and beyond.

  • Regularly identify new opportunities to amplify the impact of customer marketing

  • Collaborate with the marketing team to align customer marketing initiatives with broader company goals

  • Manage all stages of co-marketing activities with excellent attention to detail, making the commitment as easy for the customer as possible

  • Analyze the success of customer marketing initiatives and provide regular reports to the marketing leadership team

  • Establish and grow strong relationships with a broad set of internal and customer stakeholders, including creative, marketing, communications, sales, legal, and finance

You’re a great fit for our team because…

  • You have 5+ years of customer marketing experience in B2B SaaS, tech, healthcare, or high-growth stage companies

  • You have proven experience planning, executing, and measuring customer co-marketing initiatives

  • You have strong skills in communications and writing, and the ability to work seamlessly in a cross-functional environment

  • You possess a growth mindset, seeing opportunities and solutions when presented with challenges, and you are someone comfortable in an always-evolving environment

  • You have a dynamic, confident personality with the ability to successfully define and drive project execution with minimal guidance amidst multiple priorities and goals

Beware of job scam fraudsters! Our recruiters use email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.