Function: Communications

Reports To: Director of Communications

Location: Anywhere in US – CST, EST preferred

About Napster

Napster offers lifelike AI agents that meet your customers wherever they are, and collaborate with your employees as coworkers. Agents that meet your customers on your website, inside your app, on a kiosk in a hospital lobby or a quick-service counter. And agents that work right next to your people, a real crew for every single employee.

The Opportunity

Napster is growing its Communications team and is looking for someone who can embed themselves in one of tech’s fastest-

moving industries. This isn’t the typical associate position; the right candidate will get the opportunity to touch every part of

the Napster brand, make their own mark on the AI frontier, and build workflows and relationships that matter, not just for the

Comms team, but the company at-large. This is a hands-on role that will see you executing on communications strategy and

building new processes to encourage coverage and speed up internal workflows.

This role best suits someone who is proactive, collaborative, adaptable, and hungry to grow.

In This Role, You Will

• Collaborate with senior leaders on Napster’s communications strategy, with direct influence on planning and outcomes

• Get hands-on with reporter relationships, pitching, brainstorming story angles, building executive thought leadership,

and project management within the Comms function

• Work alongside Marketing and the SLT on social content, owned content, bylines, and speaking opportunities

• Audit Napster’s workflows, and recommend changes that make the team faster and more effective

• Juggle multiple live workstreams at once without dropping the ones that matter

• Pitch in wherever the team needs it, from research to drafting to logistics

Your First 90 Days

You get up to speed on Napster’s current media relationships, priority beats, and announcement calendar. You build or

refresh media lists for our top verticals and land your first placements. You complete an audit of our current workflows and

tools and bring the team a clear point of view on what to keep, fix, or cut.

Who You’ll Work With

You’ll report to the Director of Communications and work closely with the rest of the Comms and Marketing teams daily.

You’ll also collaborate directly with leaders of other departments on announcements, owned content, and other materials.

Requirements

• 3–5 years of experience in communications, PR, or a related field; agency or tech industry background preferred

• Strong writing and editing skills

• Comfortable working with AI tools as part of a daily workflow

• Working familiarity with project management and collaboration platforms

• Highly organized, resourceful, and able to multitask across competing priorities

Competencies

• Pitch Craft. You know how to find the story in an announcement and get a reporter to care.

• Media Fluency. You build and maintain lists that are current, targeted, and useful, not just long.

• Workflow Rigor. You notice where a process is slowing the team down, and you fix it.

• Resourcefulness. You find a way to get things done with the information and tools in front of you.

• AI-Fluent Operator. You use AI tools to move faster on research, drafts, and lists, while owning the judgment and the

final product yourself.

• Collaborative Drive. You work well inside a small team and make everyone around you faster.

Benefits

• Paid Time-Off: We offer flexible vacation time with 10 company holidays.

• Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance,

and FSA benefits are also available

• Wellness: Access to Teladoc and an EAP

• Parental Leave: Paid leave

• Retirement Savings: Contribute pretax earnings to our 401(k) Plan

Our Culture

• Impact: Play a crucial role in our growth journey.

• Culture: Join a vibrant team valuing creativity and collaboration.

• Growth: Thrive in a fast-paced, dynamic environment.

• Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.

Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the

boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we’re

looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and

employees. We strive to build a company that reflects a global audience.

CCPA Notice for California Job Candidates: Please review our CCPA notice at

https://www.napster.ai/policy-docs/ccpa-notice-for-job-candidates