Regional Field Manager
Primary Purpose and Function:
The Regional Field Manager is responsible for defining and implementing region-specific overall management of the physical inventory count process for all inventory service lines, clinical, pharmacy, perpetual, asset and instrument; including but not limited to client relationship management, count accuracy, data transmission and management, hiring and staff assignment, overall on-site staff management as well as staff performance management.
- Oversee assigned regional staff (e.g., Field Managers, Associate Field Managers, Logistics Coordinator, Inventory Counters) ensuring staffing/personnel needs are met for associated onsite vendors including:
- Hire, onboard, coordinate, schedule, and lead assigned regional staff for each assigned project.
- Assign work to employees based on their experience/proficiency and time allotted in accordance with the inventory schedule established with the client.
- Stay informed of all facets of inventory team logistics, inventory staff scheduling, and inventory travel budgeting.
- Ensures travel arrangements for assigned inventory count staff (e.g., air, hotel, car, ground transportation, etc.) are made by Logistic Coordinator
- Serve as a backup to assist with travel related issues even during off hours.
- Approve time sheets, travel/per diem pay for assigned regional inventory staff.
- Supervise inventory staff to obtain top quality workmanship, efficiency, employee satisfaction, morale, communication, commitment, teamwork, and pride.
- Organize and implement training programs for staff in their assigned region.
- Suggest and initiate personnel actions (counseling), such as attendance, performance issues or unusual matters of significance and takes prompt corrective action where necessary as directed by Management or Human Resources.
- Responsible for performance management and addressing problem areas when necessary.
- Responsible for the wellbeing of assigned staff both on the client job site as well as when in local accommodations ensuring policies are enforced.
- Ensure that proper safety and incident reporting procedures are followed and bring problems to the attention of the Inventory Services Management and the HR Manager.
- Establish and foster relationships assigned regional clients by:
- Act as liaison with on-site client contact. Provide client with anticipated inventory schedule and negotiating access as needed.
- Assess the client organization for additional business opportunities not limited to inventory only but also other company offerings.
- Provide consultative services on an as needed basis when requested by the client to improve their operations.
- Recognize and communicate to Inventory Services management any problems with the client site, such as employee issues and/or client concerns.
- Enacts contingency plans as needed; escalates and directs activities during disasters, etc.; identifies potential problems, troubleshoots, escalates issues to Inventory and IT management as necessary, and participates in post-mortem analysis of problems providing input for future process improvements.
- Maintains a high level of competency in utilizing technology to facilitate inventory data capture including but not limited to HITS application, internet usage, MS Office software, etc.
- Regularly communicate with information technology staff about repair and maintenance needs on all laptops or other equipment as well as timely requests for additional equipment as needed for upcoming projects.
- Projects a favorable image of the company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
- Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
- Performs other duties as assigned.
- Bachelor’s Degree or a combination of a high school education and experience may be considered as an equivalent substitute for a post-secondary education.
- 2-3 years of successful experience leading teams in a diverse and dynamic environment is required. Prior inventory or supply chain experience is preferred.
- Strong people leading skills. Must be able to relate, inspire and motivate teammates to their highest level of performance.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Must possess excellent customer service skills. Excellent verbal and written communication skills are essential.
- Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
- Acute attention to detail with a commitment to excellence and high standards.
- Strong organizational skills; able to manage priorities and workflow.
- Ability to work independently and as a member of various teams and committees.
- Current state issued Driver’s License with clean driving record is required.
- Leadership – recruit, develop and grow the talent required to meet today’s needs and become the future bench strength of the organization
- Time Management – effectively set goals (team/individual), prioritize, and delegate appropriately to drive maximum performance (team/individual)
- Strong Relationship Building Skills – quickly identify and develop strategic relationships (internally and externally) to best achieve shared results
- Collaborative Attitude – must work well in a team environment
- Effective Communication – articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills to multiple levels of leadership with customers and internal teams
- Problem Solving - turn customer needs and challenges into opportunities to discover new solutions and build the Count brand
- Flexibility – adapt well in a fast paced, growing, and innovative environment. Must be able to adjust to changes in both internal and external customer needs
This position requires up to 95% travel. Majority of the travel is outside the local area and overnight. While performing the duties of this job, the employee is frequently required to do the following:
- Stand and/or sit for prolonged periods
- Walking for prolonged periods
- Stooping and/or reaching to count products and/or handle equipment
- Perform some repetitive motion activities
- Understand and respond to a diverse population.
- Ability to lift to 75 lbs. routinely.
The Regional Field Manager compensation range is $71,000-$81,000
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe, Illinois, Florida, and Nebraska.
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.