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Primary Purpose and Function:
The Regional Field Manager is responsible for defining and implementing region-specific overall management of the physical inventory count process for all inventory service lines, clinical, pharmacy, perpetual, asset and instrument; including but not limited to client relationship management, count accuracy, data transmission and management, hiring and staff assignment, overall on-site staff management as well as staff performance management.

Responsibilities

• Oversee assigned regional staff (e.g., Field Managers, Associate Field Managers, Logistics Coordinator, Inventory Counters) ensuring staffing/personnel needs are met for associated onsite vendors including:
  • Hire, onboard, coordinate, schedule, and lead assigned regional staff for each assigned project.
  • Assign work to employees based on their experience/proficiency and time allotted in accordance with the inventory schedule established with the client.
  • Stay informed of all facets of inventory team logistics, inventory staff scheduling, and inventory travel budgeting.
  • Ensures travel arrangements for assigned inventory count staff (e.g., air, hotel, car, ground transportation, etc.) are made by Logistic Coordinator
  • Serve as a backup to assist with travel related issues even during off hours.
  • Approve time sheets, travel/per diem pay for assigned regional inventory staff.
  • Supervise inventory staff to obtain top quality workmanship, efficiency, employee satisfaction, morale, communication, commitment, teamwork, and pride.
  • Organize and implement training programs for staff in their assigned region.
  • Suggest and initiate personnel actions (counseling), such as attendance, performance issues or unusual matters of significance and takes prompt corrective action where necessary as directed by Management or Human Resources.
  • Responsible for performance management and addressing problem areas when necessary.
  • Responsible for the wellbeing of assigned staff both on the client job site as well as when in local accommodations ensuring policies are enforced.
  • Ensure that proper safety and incident reporting procedures are followed and bring problems to the attention of the Inventory Services Management and the HR Manager.
  • Establish and foster relationships assigned regional clients by:
    • Act as liaison with on-site client contact. Provide client with anticipated inventory schedule and negotiating access as needed.
    • Assess the client organization for additional business opportunities not limited to inventory only but also other company offerings.
    • Provide consultative services on an as needed basis when requested by the client to improve their operations.
    • Recognize and communicate to Inventory Services management any problems with the client site, such as employee issues and/or client concerns.
    • Enacts contingency plans as needed; escalates and directs activities during disasters, etc.; identifies potential problems, troubleshoots, escalates issues to Inventory and IT management as necessary, and participates in post-mortem analysis of problems providing input for future process improvements.

• Maintains a high level of competency in utilizing technology to facilitate inventory data capture including but not limited to HITS application, internet usage, MS Office software, etc.
• Regularly communicate with information technology staff about repair and maintenance needs on all laptops or other equipment as well as timely requests for additional equipment as needed for upcoming projects.
• Projects a favorable image of the company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
• Performs other duties as assigned.

Requirements:

• Bachelor’s Degree or a combination of a high school education and experience may be considered as an equivalent substitute for a post-secondary education.
• 2-3 years of successful experience leading teams in a diverse and dynamic environment is required. Prior inventory or supply chain experience is preferred.
• Strong people leading skills. Must be able to relate, inspire and motivate teammates to their highest level of performance.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must possess excellent customer service skills. Excellent verbal and written communication skills are essential.
• Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
• Acute attention to detail with a commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Current state issued Driver’s License with clean driving record is required.

Competencies:

• Leadership – recruit, develop and grow the talent required to meet today’s needs and become the future bench strength of the organization
• Time Management – effectively set goals (team/individual), prioritize, and delegate appropriately to drive maximum performance (team/individual)
• Strong Relationship Building Skills – quickly identify and develop strategic relationships (internally and externally) to best achieve shared results
• Collaborative Attitude – must work well in a team environment
• Effective Communication – articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills to multiple levels of leadership with customers and internal teams
• Problem Solving - turn customer needs and challenges into opportunities to discover new solutions and build the Count brand
• Flexibility – adapt well in a fast paced, growing, and innovative environment. Must be able to adjust to changes in both internal and external customer needs

Physical Demands:
This position requires up to 95% travel. Majority of the travel is outside the local area and overnight. While performing the duties of this job, the employee is frequently required to do the following:

• Stand and/or sit for prolonged periods
• Walking for prolonged periods
• Stooping and/or reaching to count products and/or handle equipment
• Perform some repetitive motion activities
• Understand and respond to a diverse population.
• Ability to lift to 75 lbs. routinely.

The Regional Field Manager compensation range is $71,000-$81,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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