Market Manager - The Balkans
Lighthouse
At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
What you will do #LI-Remote
Following the exciting acquisition of The Hotels Network, you will join as a Market Manager to spearhead our growth in the Balkans. In this role, you will be the face of THN's pioneering technology, now powered by Lighthouse. You will own the complete sales process, from identifying and engaging potential hotel partners to closing new business. Your mission is to build a strong market presence and help hotels in the Balkans increase their direct bookings and revenue.
Where you will have impact
- Develop and execute a strategic business plan to establish and expand our presence in the Balkan´s market, sourcing new opportunities through targeted outreach and networking.
- Manage the entire sales cycle from initial contact and product demonstration to contract negotiation and closing deals.
- Build and maintain a robust sales pipeline, accurately tracking all activities and forecasts in Salesforce.
- Achieve and exceed quarterly and annual sales targets, directly contributing to our revenue growth.
- Act as the voice of the customer, providing valuable feedback from the Balkans market to our product development teams.
- Represent Lighthouse and The Hotels Network at industry events, conferences, and roadshows to build brand awareness and generate leads.
- Cultivate strong, long-lasting relationships with clients, identifying opportunities for upgrades and ensuring their continued success.
- Leverage AI driven insights and automation across CRM, conversation intelligence and commercial data to improve forecast accuracy, elevate pipeline quality, ensure smarter account execution, and continuously optimise sales processes in partnership with Sales Operations.
About our team
You'll be a key player in our global Revenue team, a vibrant and ambitious group of over 150 professionals spread across 24 countries. We're the driving force behind Lighthouse's market expansion, and you'll be joining at a pivotal moment as we integrate The Hotels Network. Our team is collaborative, results-obsessed, and passionate about helping hotels succeed. We celebrate wins, support each other through challenges, and provide ample opportunities for you to grow your career within our rapidly expanding organization.
What's in it for you?
- Flexible working environment: hybrid in Barcelona or remote from Spain.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 75,000+ users worldwide.
- Competitive compensation: Proactively maintained to value your work.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
Essential
- You have proven experience in a full-cycle sales or new business development role.
- You possess strong knowledge of the travel, hospitality, or SaaS industry.
- You are a natural communicator and presenter, comfortable interfacing with stakeholders at all levels.
- You are fully fluent in English.
- You have an entrepreneurial spirit and thrive in a fast-paced, evolving environment.
- You are resilient, perform well under pressure, and are driven to achieve targets.
- You have an interest in leveraging AI and data to enhance sales performance and strategy.
- You are willing and able to travel frequently to meet with clients and attend events.
We welcome
- Experience presenting to C-level executives of hotel chains or at industry conferences.
- An existing professional network within the Balkans hospitality sector.
- You are a native or fluent Croatian speaker.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid