Pay-ins Operations, Specialist
Flywire
Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We, at Flywire, are seeking a Payment Operations Specialist, Pay-ins.
- Ensure daily processing deliverables of the Americas are consistently met
- Deliver an exceptional service to all payers and beneficiaries
- Ensure all payment related enquiries are resolved meeting agreed SLAs
- Understand the importance of strong financial controls and implement processes that are efficient and compliant with our internal policies
- Use of data to measure team performance and facilitate the decision making process
Qualifications
Here’s What We’re Looking For:
- Deadline focused with strong organizational skills and exceptional attention to detail
- Fluent English, written and spoken, other languages are a plus
- Possess a willingness and eagerness to learn
- Ability to work independently in a fast-paced environment
- Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
- Passion for problem solving and helping customers
- Highly effective communication skills
- A positive, can-do attitude motivated to drive ongoing, continuous improvement
- 3+ years experience in payments industry, finance or banking operations
Additional Information
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.