Companies you'll love to work for

Junior Payment Operations Associate, Insurance



Brisbane, QLD, Australia
Posted on Monday, June 17, 2024

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

We, at Flywire, are seeking a Payment Operations Associate, Insurance to be part of the team providing finance and operational support for the international payments and health insurance businesses.

Key responsibilities include, but are not limited to:

  • Posts financial data to appropriate accounts in the company’s accounting system
  • Enters, updates, and/or retrieves accounting data from systems
  • Reconciles transactions, financial data, and other information to the company’s accounting system
  • Management of accounting software (NetSuite)
  • Assist with financial statement preparation and providing assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements
  • Tax classification and preparation of BAS reporting
  • Maintaining internal control systems
  • Verifies policies billed against applications received and reconciles differences through follow-up with the provider and/or other employees
  • Insurance renewals and extensions
  • Handles reconciliations, refunds, commissions as well as daily, weekly & monthly payments.
  • Banking, invoicing and credit card reconciliation
  • Compliance verification and reporting
  • Answering emails and help-desk tickets regarding customers' needs
  • Ad-hoc research activities


Here’s What We’re Looking For:

  • 3+ years relevant experience in an insurance, accounting, operations or customer support focused position. Ideally in the finance industry.
  • Attention to detail
  • Strong organizational capability
  • Customer focus and proven interpersonal skills
  • Effective communication and escalation skills
  • Fluent English, written and spoken.
  • The ability to work independently, and part of a wider team
  • Bachelor degree qualified in a finance or accounting related field

Additional Information

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
  • Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #LI-Remote

Flywire is an equal opportunity employer.