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Director, Revenue Cycle Management



Posted on Friday, May 17, 2024
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
The Director of Revenue Cycle Management (RCM) will serve as a key member of the Finance team, ensuring the financial health of the company by leading revenue cycle functions. The Director RCM will play a crucial role in shaping the company’s RCM structure, policies and processes while delivering valuable insights to management.


  • Oversee a high-performing team, managing them to consistently meet company performance metrics, ensuring they employ best-in-class practices to support and drive high levels of internal and external customer satisfaction and fostering a collaborative and supportive work environment.
  • Manage the company’s end-to-end revenue cycle processes, including payer A/R, billing and collections, and insurance underpayment recovery activities, implementing best practices and initiatives to both enable the company to achieve its overall strategic and financial goals and to optimize the patient’s financial interaction along the care continuum.
  • Partner with cross-functional teams to manage medical and billing systems and provide leadership and strategic guidance to support scaling operations.
  • Establish and maintain policies for revenue recognition and accounts receivable.
  • Manage the monthly close process for all revenue related activities.
  • Provide insightful reporting to internal management, highlighting key RCM, efficiencies and areas for performance improvement.
  • Oversee the integration and management of both new and existing contracts by partnering with key stakeholders to deliver successful operational and financial metrics.
  • Identify improper denial and rejection trends, working with payers and cross-functional teams to manage claims projects and provide appropriate escalation of payer issues.
  • Oversee technical accounting matters associated with material or nonstandard contracts and settlements.
  • Review payor lag times and assess the need for specific write offs timely.
  • Prepare and review supporting memos with recommended accounting treatments.
  • Perform other duties as assigned.


  • Bachelor’s degree in accounting or related field. CPA is preferred.
  • 7+ years of progressive work experience in revenue accounting and revenue cycle management.
  • 3+ years of people management experience.
  • Strong background in GAAP, revenue recognition and receivables management.
  • Demonstrated experience in healthcare collections
Physical Demands
Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
At Equip, diversity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.