Job Description

A bit about this role:

We can’t transform health care for America’s seniors alone. It requires coordination and information exchange within the healthcare supply chain. If we do it well, we believe we can improve how healthcare is paid for, delivered, and experienced.

Having member clinical data is critical for understanding member healthcare needs to drive their health outcomes. The Clinical Data Acquisition Team ensures that clinical data is available at the right place and the right time for the Devoted teams.

Your Responsibilities and Impact will include:

• Develop deep understanding of the clinical data needs (e.g. medical records, lab results, ADT, etc.) and data usability requirements across Devoted Health Plans and Devoted Medical.

• Collaborate with and align on outcomes with stakeholders across a variety of teams including Network Management, Risk Adjustment, Stars, Devoted Medical, Payment Integrity, and others.

• Analyze clinical data availability across geographical areas to develop insights about data gaps, the reasons data is not available, and opportunities to obtain data.

• Using data insights, define an execution plan to ensure the broadest coverage of clinical data in the markets and ensure clinical data is usable by stakeholder teams.

• Implement technical integrations with Health Information Exchanges (HIEs), Labs, Electronic Health Record (EHR) systems, and other sources of clinical data and ensure quality of data received.

• Understand industry dynamics in order to consistently consider and vet new vendors or services that might improve our efficiency in obtaining and utilizing key clinical data.

• Explore and apply new processes and methodologies using AI to ensure clinical data is consistently available and usable by key stakeholders.

• Define, implement, and drive appropriate KPIs to measure success.
  

Required skills and experience:

• 5+ years of healthcare related and/or program management professional experience

• Understanding of healthcare IT systems, and methods/standards of healthcare data exchanges (e.g. SFTP, FHIR, API, HL7, XML, etc)

• Proven ability to analyze complex data sets, derive insights, and develop an execution plan based on the data.

• Proficiency in performing data analysis and reporting using SQL queries and Google Sheets. Experience with Looker is a plus.

• Excellent communication skills and a track record of working cross-functionally with a variety of teams including Operations, Network Management, Product, and Technology, as well as external partners.

• Ability to effectively manage multiple priorities, critical tasks, and conflicting requirements in a fast-paced environment.

• Results-oriented with the proven ability to review processes, identify opportunities, and work independently, driving projects to completion.

• Ability to incorporate company vision, mission, and values in decision making

#LI-Remote

Salary range: $80,000-$135,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.