Operations Associate
Compass Therapeutics
Compass Therapeutics, Inc. is a clinical-stage, oncology-focused biopharmaceutical company developing proprietary antibody-based therapeutics to treat multiple human diseases. Compass’ scientific focus is on the relationship between angiogenesis, the immune system and tumor growth. Our pipeline of novel product candidates is designed to target multiple critical biological pathways required for an effective anti-tumor response. These include modulation of the microvasculature via angiogenesis-targeted agents, induction of a potent immune response via activators on effector cells in the tumor microenvironment, and alleviation of immunosuppressive mechanisms used by tumors to evade immune surveillance. We plan to advance our product candidates through clinical development as both standalone therapies and in combination with proprietary pipeline antibodies based on supportive clinical and nonclinical data. We were founded in 2014 and are headquartered in Boston, Massachusetts. For more information, visit www.compasstherapeutics.com.
Our Operations team is seeking a highly motivated Operations Associate. The ideal candidate will have a proven track record of excellent customer service, independent problem solving, and desires to be part of a fast-paced, collaborative team.
This position reports to our Operations Manager onsite 5 days/week in our Brighton, MA office.
Responsibilities:
- Provide onsite operational support of Compass goals and contributing to the timely completion of Operations and Research milestones
- Independently own the maintenance, cleanliness, organization, stocking, and functionality of the office and lab spaces, including efficient troubleshooting and being solution-oriented
- Deliver responsive, high-quality internal customer service alongside the Operations team
- Collaborate with Operations and G&A teams on lab and office projects
- Coordinate with vendors and internal Compass teams to manage office, wet lab and facility needs such as: equipment maintenance, point of use (POU) supply management, track inventory & receive packages and deliveries, etc.
- Respond to and monitor scientific alarms potentially onsite as needed, per call tree needs
- Adhere to lab standard operating procedures, maintenance, billing reconciliation, and service to provide a streamlined experience working with and in the lab and the Operations team
- Take initiative to quickly solve lab issues, including effective communication with lab personnel
- Responsible for glass wash and autoclaves needs, CO2, LN2 and N2 liquid and gas tank changes
- Build and maintain strong working relationships with scientists, employees, and external partners to ensure smooth day-to-day operations
- Assist in the set-up and breakdown of special events, weekly breakfast days and lunch days
- Escort guests and service techs to and from the lobby and/or loading dock
- Provide ad hoc support for employee needs and other duties as assigned
Qualifications:
- 1-3+ years of wet lab experience, preferably on an Operations team in a small biotech environment
- Exceptional organizational skills with the demonstrated ability to prioritize tasks and balance multiple responsibilities effectively
- Thorough understanding of general lab workflows, equipment, operational best practices, and experience in lab and office environments; lab freezer and C02 incubator experience preferred
- Interest in supporting both lab and office personnel, prior experience supporting office operations and lab supply ordering is preferred
- Ability to learn various new tasks and provide onsite cross-functional coverage
- Proficiency with purchase order reconciliation, utilizing Microsoft Office 365; ERP or Business Central experience is a plus
- Demonstrated organizational and creative problem-solving skills with a solution-oriented mindset
- Strong interpersonal skills with a customer-focused mindset, and ability to build strong relationships with employees and vendors
- Self-motivated, flexible, and eager to take on new tasks in a fast-paced biotech environment
- Strong communication skills, with the ability to work independently and solid time management in a team-oriented environment spanning 15,000 square feet of lab and 15,000 square feet of office space
Physical Requirements:
- This role requires the physical ability to lift, push, pull, and maneuver up to 50 lbs.
- Ability to stand for multiple hours at a time
At Compass, we provide employees with an inclusive offering of benefits and a competitive compensation package. We offer our employees competitive salaries, discretionary bonuses, and meaningful equity participation. Our innovative benefits support the health and wellness of our employees; from medical, dental and vision benefits to health reimbursement arrangement, flexible spending accounts, sponsored gym membership, an employee assistance program, life insurance, and much more. We also provide 401(k) and Roth 401(k) programs with a 6% company match, and other resources for financial wellness. Additional benefits include commuter reimbursement, subsidized company parking, cell phone reimbursement, Summer Fridays, and substantial paid time off including a winter shut down week.
Our Mission at Compass is to develop next generation antibodies into transformative cancer therapies that improve patients’ lives. Our Compass Core Values guide us in achieving this. We are mission-focused and share a passion for science and creativity that help us innovate in all that we do. Our unique community promotes authenticity, diversity of thought, and collaborative teamwork.
We invest in the growth and development of our teams and individuals through programs such as company-wide trainings, cross-functional collaboration and job shadowing, tuition reimbursement, employee recognition awards, and a comprehensive performance management cycle. Also, our Compass Culture Committee empowers employee-organized events that celebrate wins, drive initiatives, support local philanthropy, and align with our mission and values.