COMPANY: Canoe Intelligence

WEBSITE: https://canoeintelligence.com/

TITLE: Data Operations Associate

LOCATION: Hybrid in New York, NY or Jacksonville, FL

SALARY: $90,000 - $110,000 (based on NYC, will be adjusted for geo)

The Role:

The Data Operations Associate will work closely with our offshore and onshore teammates to take charge of complex processes which impact Canoe’s ability to efficiently collect data to drive our ever-expanding Collective Intelligence.

What You’ll Do:

• Create excellent recurring regular reporting aimed at providing process/project status updates including timing, capacity, and milestones to various internal stakeholders.
  
• Lead efforts to document, test, measure, execute, and improve on existing processes.
  
• Assist in implementing and monitoring new operations process changes.
  
• Design and maintain workflow enhancement tools using Google Workspace, Miro, Snowflake.
  
• Produce and maintain robust documentation of workflow tools for future users.
  
• Collaborate with the Product team to develop long-term, robust software solutions to manual operations challenges.
  
• Collaborate with the Client Success team to operationalize and standardize client-specific data management requests.
  
  

What We’re Looking For:

• 4+ years of professional experience involving analyzing, reconciling large data sets to make data driven recommendations.
• Strong project management and communication skills combined with strong attention to detail.
• Track record of creating processes aimed at streamlining team project execution and workflow management including detailed checklists, process flowcharts, documentation and guides that can be easily understood across teams in order to drive consistency of outcomes.
• Ability to easily adapt to changing priorities and lead mission critical long-term initiatives across multiple cross-functional teams.
• Receptive to feedback on proposed solutions, incorporated in future iterations.
• Experience directing and managing teammates working in various locations and time zones.
• Proficiency in Excel/Sheets and SQL required.

Preferred:

• Prior experience as a Business Operations Associate, Business Intelligence Manager at a FinTech startup.
• Proficient in one or more scripting languages (Python, Apps Scripts, or equivalent).
• Prior experience building out workflows and best practices around data automation.
• Prior experiencing scaling manual processes in an ultra-high growth environment.
• Familiarity with or interest in data scraping, data extraction, machine learning.
• Familiarity with or interest in alternative investments.

What You’ll Get:

• Medical, dental, vision benefits
  
• Flexible PTO
  
• 401(k)
  
• Flexible work from home policy
  
• Home office stipend + wifi reimbursement
  
• Employee Assistance Program
  
• Gym reimbursement
  
• Education assistance
  
• Parental Leave
  
• Commuter benefits
  
  

Our Values:

• Client First —> Listen, and deliver client-centric solutions
• Be An Owner —> Take initiative, improve situations, drive positive outcomes
• Excellence —> Always set the highest standard for yourself and others
• Win Together —> 1 + 1 = 3

Who We Are:

Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.

Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Department

Client Operations

Locations

Jacksonville, New York City

Remote status

Hybrid

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