COMPANY: Canoe Intelligence

WEBSITE: https://canoeintelligence.com/

TITLE: Data Operations Manager

LOCATION: Hybrid in New York City, or Remote in the East Coast US

SALARY: $100,000 USD - $125,000 USD base salary, plus bonus (based on NYC area, adjusted for geographic location)

The Role:

As a member of our Canoe Data Operations Team, the Data Operations Manager will focus on driving subject matter expertise to the execution of new products. You will apply your expertise in private market data points to build, define, and execute product and service, while managing delivery through our onshore and offshore teams to provide accurate, timely data with broad coverage. You will also work closely with product managers to define future product roadmap. This is an exciting opportunity to work on core functionality and manage scope of offering, service delivery, and ongoing product improvements.

What You’ll Do:

• Own Quality: Take charge of ensuring the highest standard of output for a data operations team specializing in the review and structured data output from private market documents
• Advocate for Standards: Champion of best practices, perform quality checks and drive the standard of practice to ensure a culture of excellence and consistency
• Derive Insights: Performs analysis on data trends to identify root causes of problems and enable effective resolutions
• Continuous Improvement: Identifies technology and process improvements to efficiently and effectively process data

What We’re Looking For:

• Proven experience in managing service delivery
• Prior people management experience
• SQL, Excel, and data visualization skills
• Proven experience working on complex projects within a fast-paced software development environment
• Strong attention to detail, excellent time management, and exceptional organizational skills
• Deadline-oriented and a proven ability to self-manage in a remote / hybrid work setting
• Ability to balance collaboration with the team and focus on individual work
• Strong communication, presentation, and interpersonal skills
• Prior experience refining operating processes and planning product development
• Comfortable with ambiguity and uncovering answers to complex product development questions

What You’ll Get:

US:

• Medical, dental, vision benefits
• Flexible PTO
• 401(k)
• Flexible work from home policy
• Home office stipend + wifi reimbursement
• Employee Assistance Program
• Gym reimbursement
• Education assistance
• Parental Leave
• Commuter benefit

Our Values:

• Client First —> Listen, and deliver client-centric solutions
• Be An Owner —> Take initiative, improve situations, drive positive outcomes
• Excellence —> Always set the highest standard for yourself and others
• Win Together —> 1 + 1 = 3

Who We Are:

Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.

Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Department

Client Operations

Locations

New York City

Remote status

Fully Remote

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