Product Lead, Mobile
Canary Technologies
Product
New York, NY, USA
About the Role
Canary Technologies is hiring a Product Lead, Mobile to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.
You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.
Responsibilities
- Own and define the product strategy and roadmap with a clear multi-quarter roadmap
- Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business
- Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business
- Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
- Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
- Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage
- Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services
- Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
- Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)
- Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and delivery
Qualifications
- 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
- Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact
- Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability
- Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints
- Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions
- Track record improving App Store and Play Store ratings and review response programs
- Background in payments and secure mobile data handling (PCI considerations)
- Experience in hospitality, travel, or other two-sided marketplaces is a plus
160000 - 205000 USD a year