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IT Systems Engineer (High Seniority)

Benchling

Benchling

Software Engineering, IT
San Francisco, CA, USA
Posted on May 30, 2024

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

The Business Technology team is looking for a Systems Engineer who will be instrumental in managing and optimizing our IT infrastructure. The role has a strong emphasis on Windows/Mac endpoint management, corporate networking, and IAM solutions. The role demands a proactive, detail oriented approach to maintaining and enhancing the reliability, security, and efficiency of our IT systems critical to empowering our customers.

WHAT YOU WILL WORK ON

  • Administer and optimize Windows-based systems, ensuring stability, security, and efficiency across the fleet.
  • Manage network infrastructure, including configuration, troubleshooting, and optimization of WAP’s, routers, switches, firewalls, and VPN to support a high-availability, high-performance multi-site corporate network.
  • Implement and maintain IAM solutions, particularly using Okta, to streamline access requests and enhance our security posture across the organization.
  • Develop and enforce policies for network and endpoint security, in alignment with our security partners, industry best practices, and regulatory compliance standards.
  • Oversee the deployment, maintenance, and troubleshooting of endpoint and networking issues, providing technical support and incident resolution.
  • Lead and execute projects for system upgrades, migrations, and integrations, ensuring minimal disruption to ongoing business operations.
  • Collaborate with Business Technology team members and cross-functional departments to align IT infrastructure with business strategies and project requirements.
  • Mentor junior engineers and peers, fostering a culture of learning and continuous improvement.
  • Leverage modern DevOps engineering best practices—including Infrastructure as Code (IaC), Terraform, SaltStack, Puppet, log aggregation, monitoring, telemetry, alerting, and automation—to scale and optimize business critical IT functions and services.

ABOUT YOU

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • At least 5 years of experience in systems engineering/infrastructure/IT with a comprehensive background in Mac/Windows environments, network administration, AWS, and IAM.
  • Familiarity with enterprise network management tooling like Meraki and the underlying protocols and technologies (e.g., TCP/IP, WAN/LAN, OSPF, BGP).
  • Experienced with Windows 10/11/Server, Active Directory, Microsoft SCCM/Intune, and network and configuration management tools.
  • Proficient in implementing, managing, and scaling IAM solutions, specifically Okta.
  • Solid understanding of PowerShell, Python, Ruby or other scripting languages for automation and configuration.
  • Excellent communication skills, capable of engaging effectively with both technical teams and non-technical stakeholders.

SALARY RANGE

Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $153,255 to $207,345.

To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.

Total Compensation includes the following:

  • Competitive salary and equity
  • Broad range of medical, dental, and vision plans for employees and their dependents
  • Fertility healthcare and family-forming benefits
  • Four months of fully paid parental leave
  • 401(k) + Employer Match
  • Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
  • Mental health benefits, including therapy and coaching, for employees and their dependents
  • Monthly Wellness stipend
  • Learning and development stipend
  • Generous and flexible vacation
  • Company-wide Summer & Winter holiday shutdown
  • Sabbaticals for 5-year and 10-year anniversaries

#LI-JE1 #LI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.