Who we are

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for

As an Assistant Property Manager, you will support the Senior Area Manager in all the day-to-day operational activities related to our AvantStay properties within the market portfolio. You will ensure a superior guest experience by auditing properties, managing supplies, performing routine rental maintenance, and responding to concerns in a timely fashion. This position requires close proximity to the market and frequent travel to various sites within the designated area.

Must reside within a short drive of our vacation rental properties in St. Augustine.

What you’ll do

You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:

• Focus and responsibilities will shift based on seasonality and business demands. Notwithstanding, on average, 50% of your time will be spent conducting and managing home audits, ensuring guest and owner satisfaction, and dealing with other day-to-day assignments, while 50% of your time will be spent performing maintenance work and property upkeep tasks.
• Conducting regular inspections of properties to ensure compliance with Avantstay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area.
• Helping to troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, and conduct general home improvement tasks.
• Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues.
• Utilizing dashboards and reports to track billable hours, cases, and performance metrics.
• Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements.
• Assisting in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc.)
• Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame.